Kenmore Elite and Kenmore Trio Refrigerators
Kenmore Trio™ Refrigerator Energy Offer Information
November 6, 2015

What is happening?

Based on guidance from the U.S. Department of Energy about the interpretation of the testing rules for refrigerators, LG, which is the manufacturer of select Kenmore Trio™ refrigerator models for Sears, had to change the energy ratings on certain kinds of Kenmore refrigerators purchased prior to November 14, 2008. Specifically, this affects Kenmore and Kenmore Elite Trio models with an ice and water dispenser in the door, and may have caused the measured energy rating of the refrigerator to be different from what was indicated on the original Energy Guide label and other materials.

Under a program established in 2008 with the U.S. Department of Energy, LG has been making annual cash payments to owners of the affected models, based on a clarification of DOE test procedures after the affected models were first marketed, intended to offset a portion of future energy use over the anticipated life of the product.

LG is now offering consumers the opportunity for an accelerated payment for the remaining term of this offer. LG will make a one-time lump-sum payment to consumers registered for the full value of this benefit, and each individual consumer will actually receive more than what was originally anticipated. In fact, in addition to providing consumers a larger, undiscounted, more useful sum, LG will increase the fund calculated to cover the remaining years by approximately $500,000.

How do I know if I own one of these refrigerators?

The affected models are Kenmore-branded refrigerators manufactured by LG and are French Door models with ice and water dispensing through the door, generally branded as "TRIO" and include model numbers 795.77562***, 795.77563***, 795.77564***, 795.77569***, 795.77572***, 795.77573***, 795.77574***, 795.77579***, 795.78752"**, 795.78753***, 795.78754***, 795.78759***, 795.78762***, 795.78763***, 795.78764***, 795.78769***, 795.78733***, 795.78739***, 795.78743***, 795.78749***, 795.78773***, 795.78779***, 795.78783***, 795.78789***, 795.78502***, 795.78503***, 795.78506***, 795.78509***, 795.78512***, 795.78513"**, 795.78516***, 795.78519***, 795.78402"**, 795.78403***, 795.78406**', 795.78409"**, 795.78412***, 795.78413***, 795.78416**", and 795.78419***.

CLICK HERE for photographs, descriptions and model numbers of the affected products.

What happens if I purchased one of these refrigerators?

Consumers already receiving checks don't have to re-register to receive their final lump-sum payment.

If you've already enrolled in this program, and you've received rebate checks from us in the past but stopped receiving them at some point, all you need to do is update your address information or confirm that it has not changed.

If you've never enrolled, you may still be eligible for full or partial benefits, including rebates for past and future energy use. Enrolling is easy. Even if you don't still have your original" proof of purchase for your refrigerator, you can prove your ownership by simply uploading a photo of the model number and serial number found on the silver metal tag on the inside right wall of your refrigerator. Owners of eligible refrigerators are entitled to rebates of $28.48 or more, depending on the model of Kenmore Trio refrigerator you purchased.

Those with affected models who have not registered for this benefit may still register to participate until January 29, 2017, at which time this offer will end.

CLICK HERE to register your information and enroll in the program.